BOMORDER
English
After-sale service
Provide customers with the most reliable and comprehensive solutions.
Location：After-sale service
-
Service commitment
1、 Ensure that the delivered products meet the corresponding specifications,2、 The products supporting key projects shall be guaranteed to meet the requirements of the contract: quality and quantity, timely and accurate,
3、 Rapid response and resolution within 24 hours; If the problem is not solved, the service will continue to follow up,
4、 If users need technical training, the company will fully assist in the training,
5、 Meet customer requirements for samples at any time.
-
Technical service department
Provide whole process guidance and consulting services, solve various problems in application, provide updated product upgrading information, so that customers can better use the company's products, take sincere service as the enterprise purpose and create value for customers. Rapid response, solve technical problems in customer use, and other technical support services. Technical support hotline: 86-0755-82529795
-
Customer Service Center
It is mainly responsible for providing customers with complaint services, business consulting, technical support and other services, formulating and improving customer service business processes, improving service quality, putting forward customer service requirements to marketing units and departments at all levels of the company, organizing and coordinating various departments to provide customers with solutions or services in time. From the perspective and interests of customers, help customers solve various problems related to products and services, facilitate customers to the greatest extent, solve problems and solve problems for customers.
Online consultation
TELEPHONE
0755-82537749